The Future of Customer Experience with AI
A I • Jun 15,2024
Join world-renowned futurist Bernard Marr and NICE CMO Einat Weiss for an insightful webinar on how AI is revolutionizing customer experience. Discover how to leverage AI to create exceptional customer experiences, enhance employee engagement, and drive business growth.
Speakers:
Bernard Marr, world-renowned futurist, influencer and thought leader in the fields of business and technology.
Einat Weiss, CMO at NICE
About the webinar:
The webinar discloses how AI is revolutionizing the way businesses interact with their customers, covering a wide range of topics, including:
● The importance of understanding customer intent
● How to use AI to create effective chatbots
● Proactive customer service strategies
● Making self-service enjoyable
● Using AI to improve employee engagement
● Creating a seamless customer journey
Key takeaways:
● Learn how AI can help you improve your customer experience.
● Get insights from leading experts in the field.
● Discover practical tips and strategies that you can implement in your own business.
Who should attend:
Business leaders
Marketing professionals
Customer service managers
Anyone interested in learning about the future of customer experience
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