Digital Twin for Effective Policy Communication

Challenge:
A leading petrochemical company struggles with two issues:
● People Manager Overload: The People Manager devotes significant time to answering routine policy questions, distracting her from primary responsibilities.
● Separated databases: The lack of centralized access to important policies and procedures made it challenging for employees to find the information they needed.

Solution:
● The People Manager created a chat-based digital knowledge base containing company policies and regulations using Securetwin.ai.
● She made the chat accessible to any employee requiring this information.

Result:
● 24/7 Policy Access: Employees can now verify their actions against the policy 24/7.
● Productivity boost: People Managers shift focus to operational tasks, not distracted by support.

Employees can now get advice on company policies through Digital Twin

Employees received an email invitation to an AI chat with a corporate knowledge base. They signed up on the SecureTwin.AI platform with just a few clicks and started chatting.

The video shows a company employee interacting with the digital twin of the People Manager, who provides professional advice based on the company’s knowledge base uploaded to its memory.

PM creates & distributes Digital Twin with company policies

The People Manager wanted employees to have easy, 24/7 access to all company policies and regulations. She also aimed to reduce the burden of answering employee inquiries about company rules, which distracted her from more critical tasks.

The video demonstrates how she solved this problem using the SecureTwin.AI platform. In just four minutes, she built an AI chatbot containing company policies and invited employees to chat.

The Digital Twin is both a policy resource and a first-line support, allowing the people manager to dedicate more time to high-level responsibilities.