Facial Recognition Technology for Smart Airport Security

Summary:

The deployment of advanced facial recognition technology as a secure passenger ID proof at airports has transformed the travel journey for millions of passengers, enhancing efficiency and satisfaction since early 2024.

Client: 

Adani Airport Holdings Limited (AAHL)

Problem Statement: 

As passenger numbers surged across AAHL’s managed airports, operational inefficiencies, extended waiting times, and inconsistent passenger experiences posed significant challenges. The need for a cutting-edge solution to optimize operations, ensure security, and provide a seamless experience became a pressing concern for AAHL.

Results: 

• Significantly reduced passenger processing time by 30%.
• Improved overall airport management, security, and passenger experience.
• Increased predictability and global efficiency.

AI Solution Overview:

The seven airports managed by AAHL are now equipped with Thales’ Fly to Gate system, which utilizes advanced facial recognition technology in a responsible manner. This system allows pre-registered passengers to enjoy a seamless and reliable travel experience by removing the need to present identification or boarding passes at each checkpoint, from check-in to boarding.

Moreover, Thales has also developed and implemented an end-to-end APOC (Airport Operations Control) solution for all AAHL-operated airports. This cloud-based “Smart Digital Platform” centrally hosts essential applications designed to enhance airport operations, security measures, and the overall passenger experience. The APOC platform consolidates operational data from various airport subsystems and sensors, ensuring compliance with privacy standards. By leveraging automation, big data analytics, and advanced AI algorithms, the platform intelligently processes this data. Once implemented, the solution will help anticipate and mitigate unexpected resource shortages, improving predictability and boosting overall efficiency.

 References: 

1. Adani Airport Holdings Limited and Thales Forge Strategic Partnership to Improve Airport Operations and Passenger Experience in India. https://www.thalesgroup.com/en/worldwide/digital-identity-and-security/press_release/adani-airport-holdings-limited-and-thales

Industry: Airport Management and Border Control

Vendor: Thales

Client: Adani Airport Holdings Limited (AAHL)

Publication Date: 2024