AI Translation: Language Barriers Gone, Productivity Up

A global electronics manufacturer faced challenges with secure communication and research due to language barriers and limited translation options. They implemented an AI-powered translation solution, achieving seamless collaboration, faster research, increased productivity, and a stronger global presence.

Client:

Panasonic is a global leader in the electronics industry. It offers a wide range of consumer and business products, including televisions, cameras, home appliances, and automotive components. Headquartered in Osaka, Japan, the company operates in over 150 countries worldwide.

Problem Statement:

High information security requirements (strict rules, server location requirements) limited suitable translation tools.

Language barriers hampered communication and research:
● Slowed collaboration with overseas teams.
● Manual translation hindered research progress.
● Lack of efficient tools limited analysis of English materials.

Results:

☑️ Enhanced Communication: Seamless collaboration and information sharing across global teams.
☑️ Improved Research: Accelerated research and innovation through efficient access to global information.
☑️ Boosted Productivity: Reduced translation efforts, freeing up employees for core business activities.
☑️ Strengthened Competitiveness: Enhanced ability to operate and collaborate in a globalized marketplace.

AI Solution:

To address these challenges, Panasonic implemented Mirai Translator®, an AI-powered translation solution. Mirai Translator® leverages advanced machine translation technology like Neural Machine Translation (NMT), attention mechanism, and beam search to accurately and efficiently translate text and speech between multiple languages.

This technology enables Panasonic to break down language barriers and foster effective communication across its global workforce.

Application:

Panasonic has integrated Mirai Translator® into various aspects of its business operations, including:

● Internal Communication: Employees can easily translate emails, documents, and other materials, facilitating seamless communication and collaboration between teams located in different countries.
● Research and Development: Researchers can access and analyze global research materials in their native languages, accelerating the pace of innovation and discovery.
● Customer Support: Customers can receive prompt and accurate support in their preferred language, leading to enhanced customer satisfaction.

The implementation of Mirai Translator® has had a significant positive impact on Panasonic’s business operations:

References:

1. Case study of AI automated translation at Panasonic

Industry: Electronics Manufacturing, Technology
Vendor: Mirai Translate Co., Ltd.
Client: Panasonic Corporation