AI Emotion Tracker Drives 15% CX Improvement
A prominent Italian state-owned bank sought to improve customer satisfaction and optimize branch operations. They implemented an AI-powered emotion tr...
A I • Jun 19,2024
A prominent Italian state-owned bank sought to improve customer satisfaction and optimize branch operations. They implemented an AI-powered emotion tr...
A I • Jun 19,2024
A leading apparel company implemented a machine-learning solution to address customer engagement, pricing, and inventory management challenges. This d...
A I • Jun 18,2024
A leading US hotel chain struggled to fill rooms while maximizing revenue. Traditional marketing, based on customer segmentation, had limitations: ine...
A I • Jun 18,2024
A large e-commerce company struggled to engage its massive customer base due to the sheer volume and diversity of inquiries. They implemented AI chatb...
A I • Jun 18,2024
A European retailer faced customer frustration due to long wait times, inefficient handoffs, and a lack of self-service options for payment terminal i...
A I • Jun 17,2024
A global healthcare leader faced a challenge: predicting customer needs for cold and flu treatments. They implemented a machine learning forecasting m...
A I • Jun 17,2024
A transportation company sought to gauge user reaction to their new app. By implementing an AI-powered social listening solution, they achieved a 100%...
A I • Jun 17,2024
A large German cooperative bank struggled with efficiently routing a high volume of diverse customer inquiries. To address this, they implemented an A...
A I • Jun 16,2024
A British wellness brand faced challenges in a crowded market, including skepticism about hair growth products. To overcome these, they implemented an...
A I • Jun 16,2024
A market research firm struggled with manually analyzing complex free-text feedback. They deployed an AI solution that boosted accuracy by 43.9% and a...
A I • Jun 16,2024