Re:amaze

Amaze empowers your team to connect with customers anytime, anywhere. It offers a shared inbox for collaboration and supports multiple channels:

● Live Chat: Engage customers in real-time conversations.
● Automated Messaging: Send targeted messages for effortless communication.
● Chatbots: Leverage AI to automate repetitive tasks and provide instant support.
● Video Calls: Facilitate face-to-face interactions for more personal connections.

Enhanced Customer Experiences:

● Push Campaigns: Re-engage customers with personalized messages.
● AI Beta for Advanced Responses: Power your team with AI-powered suggestions for faster and more comprehensive answers.
● Customizable FAQ Center: Empower customers to find answers independently.
● Real-Time Monitoring: Stay on top of customer interactions and respond promptly.

Mobile App for On-the-Go Support:

Manage customer inquiries and provide exceptional service even when you’re out of the office.

Seamless Integrations:

Connect Amaze with your existing tools for a streamlined workflow.

Key Features:

● Unified Customer Service Platform
● Multi-Channel Support (Live Chat, Automated Messaging, Chatbots, Video Calls)
● AI-Powered Assistance
● Real-Time Monitoring
● Mobile App Integration

How to Apply:

1. Streamlined Communication & Multi-Channel Support: Re:amaze simplifies customer service with a shared inbox and unified platform for live chat, automated messaging, chatbots, and video calls, allowing your team to deliver efficient support through customers’ preferred channels.

2. Empower Customers & Reduce Tickets: Build a self-service knowledge base with Re:amaze’s customizable FAQ center. Empower customers to find answers on their own, reducing support tickets and boosting satisfaction.

3. Proactive Engagement & Personalized Service: Gain real-time insights into customer behavior with the AI’s monitoring feature. This allows you to anticipate needs, respond proactively, and personalize interactions for happier customers.

Ideal for:

Customer Support Teams: Enhance collaboration and provide exceptional service.
Business Owners: Improve customer satisfaction and boost online reputation.