Smith.ai

Never Miss a Lead with AI-Powered Live Chat

A live-staffed website chat solution seamlessly blends AI technology with professional agents to ensure businesses never miss a valuable lead. This unique combination offers the best of both worlds:

● AI provides consistent, 24/7 support: The AI chatbot responds instantly and accurately to a wide range of customer questions, regardless of how they’re phrased. This ensures businesses capture leads even outside of business hours.
● Live agents tackle complex inquiries: For more delicate or intricate issues, the company’s human agents are readily available to step in and provide personalized support.

Effortless Setup and Powerful Insights

Getting started with the company’s live chat is a breeze. They leverage existing website content to train their AI, ensuring it understands user intent and delivers exceptional answers. Additionally, their Q&A feature goes beyond the website, allowing both chatbot and agents to access a library of supplemental content for even deeper customer engagement.

Boost Conversions with Targeted Lead Nurturing

The company’s live chat goes beyond simple lead capture. With their user-friendly playbooks, businesses can automatically qualify leads and filter out those who aren’t ready to convert. This ensures sales teams focus on genuinely interested prospects, ultimately boosting conversion rates.

Additional features:

○ Multilingual support: The company’s AI chatbot can communicate with customers in a variety of languages.
○ Chat analytics: Businesses can track their chat performance and identify areas for improvement.
○ Customizable chat widget: The chat widget can be made to match the branding of any website.
○ Seamless integration with CRM: The company’s live chat can be connected to a CRM to streamline the sales process.

Case Study

A small law firm struggling to acquire new clients while managing a new business implemented an AI-powered live chat solution. This enabled them to automate 95% of lead acquisition, resulting in 24/7 availability and increased website conversion.

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Ideal For:

Businesses of all sizes, SaaS companies, Educational institutions, Healthcare providers