Is Generative AI the Future of Finance?

A recent episode of Banking Transformed dives into the impact of Generative AI (Gen AI) on financial institutions. The discussion, featuring Anu Sachdeva, a leader in banking and capital markets at Genpact, explores the exciting new possibilities Gen AI offers for this sector.

From enhanced customer experiences and automated tasks to improved risk management and innovation, early adopters are already reaping the benefits. However, the episode cautions against viewing AI solely as a productivity tool, emphasizing the importance of addressing bias and transparency challenges alongside clear regulations for successful Gen AI integration.

The conversation delves into four key considerations for financial institutions and explores success stories showcasing the unexpected possibilities unlocked by Gen AI.